Take a Glance and See What Stands Out…

SuperZoo is packed with unbeatable opportunities that are all about improving your business and increasing your profitability: an expansive product marketplace, top-quality seminars and workshops, special networking events, exclusive appearances and much more. Plan your agenda ahead of time to make the most of your SuperZoo experience.

Monday

1:00pm-5:00pm
Retail Training Boot Camp
The Tools your Staff Needs to Succeed
Presented by Lynn Switanowski
Islander Ballroom A

1:00pm-2:00pm

3 Ways to Gain Exposure on Facebook (Entry Level)
Presented by Crystal Vilkaitis
Islander Ballroom B

2:30pm-3:30pm

Facebook Strategies: Using Facebook Ads (Advanced Level)
Presented by Crystal Vilkaitis
Islander Ballroom B

How to Handle Conflict with a Customer
Presented by Tammy Bond
Islander Ballroom C

4:00pm-5:00pm
Shelf Stars 2016: Rolling Out the Red Carpet for Retail Success
Presented by Maria Lange
Islander Ballroom B

5:30pm-6:00pm
Plan Now to Profit at SuperZoo 2016
Presented by Lynn Switanowski
Islander Ballroom A
Tuesday

10:00am-11:30am
Better Pet Sales and Merchandising through Category Analytics and Shopper Insights
Presented by Michael Johnson
Islander Ballroom A

The Expert in the Aisle: Easy Steps for Becoming an In-House Authority on Nutrition
Presented by Micah Kohles DVM
Islander Ballroom B

2016 Pet Retail Performance Report: Identify Profit Opportunities
Presented by Michael Becher
Islander Ballroom C

1:30pm-2:30pm

Retail Ready-Part 1
What does it mean to be Retail Ready in 2016?
Presented by Lynn Switanowski
Islander Ballroom A

3 Ways to Gain Exposure on Facebook (Entry Level)
Presented by Crystal Vilkaitis
Islander Ballroom B

How to Turn Your Problem Employee Around
Presented by Tammy Bond
Islander Ballroom C

3:00pm-4:00pm

Retail Ready-Part 2
Counting Pennies & Saving Dollars: Learn How Starting Now
Presented by Lynn Switanowski
Islander Ballroom A

3:00pm-4:30pm

Selling Like a Pro
Presented by Bob Phibbs
Islander Ballroom B

Wednesday

8:00am-9:00am

Social Media: What to Say, How to Say it. Winning Customers with your Words
Presented by Lynn Switanowski

Put Your Best Staff Forward-How to Hire, Train and Fire
Presented by Dan Jablons
Islander Ballroom B

Customer Service: From Weak to Wow
Presented by Phil Wrzesinski
Islander Ballroom C

9:30am-10:30am

Main Street Marketing on a Shoestring Budget
Presented by Phil Wrzesinski
Islander Ballroom A

Selling Between Generations
Presented by Bob Phibbs
Islander Ballroom B

9:30am-11:00am

Approaching Consumer Trends and How They Will Affect Your Pet Business
Presented by Michael Johnson
Islander Ballroom C

3:00pm-4:30pm
Generating Word of Mouth
Presented by Phil Wrzesinski
Islander Ballroom A

How to Manage Your Sales Team
Presented by Bob Phibbs
Islander Ballroom B

4:30pm-5:30pm
Social Media: Timing is Everything
Presented by Lynn Switanowski
Islander Ballroom A

Get More Cash Out of Your Business by Doing Three Things
Presented by Dan Jablons
Islander Ballroom B