Staff Training: Creating the Emotional Sale

Tuesday, June 26, 2018 12:00 pm–1:00 pm South Pacific A

 So much of shopping these days is online. It’s impersonal. It’s analytical. Find out how you can sell more by developing rapport and engaging your shoppers instead of just asking questions. By attending this session learn how you can build a winning sales team that can go head to toe with online retailers and win. You will learn:

·         How to greet a customer and what to avoid

·         How to build rapport and grow engagement with every shopper – not just your favorites

·         How to add-on to any sale and grow your ticket average 

And more…


Bob Phibbs

The Retail Doctor