Check Them Out Before You Check Them In
Every pet that comes into your salon should have a condition check (by the groomer) PRIOR to checking it in and the owner leaving. Learn critical signs or observations to look for, what you can say, and reasons why you may want to refuse the groom for that day. If something goes wrong during the groom it could cost you by far more than what you might make from the groom so learn what risk management is, and how it applies in this situation.
Presenters
Dr. Cliff Faver, DVM
Managing Partner, Iv San Bernard