How to Cultivate a Spirit of Excellence in your Team

Have you felt you have hit a wall with your employees? Maybe you see it coming and want to avoid it all together but don’t know how. Some of us know the familiar sound of the breaking down of our best-in-class service to our clients because we are caught up in the spinning of the everyday issues in employee management.

It’s time to stop letting the day-to-day drama of our employees run the customer experience. In this fast-paced conversation we will unpack the ways to cultivate a spirit of ongoing excellence in our employees. One that your customers will feel before they even enter the door of your business. One that will remarkably change the dynamic within the team and shift how people show up every single day.


Tammy Bond
Vice President of Business Development, The Pacific Institute