The Secrets to Success in Retail, Now Uncovered for You!
In the workshop The Secrets to Success in Retail, Now Uncovered for You! learn how to move beyond communication and move toward connecting authentically with customers, clients, direct reports, and teams. In addition, attendees will understand the importance of Finding Common Ground, how to do the difficult work of keeping communication simple, How to inspire colleagues through connection, and how to live what they communicate as a retail leader.
Learning Points:
• Understanding that Connecting Increases Your Influence in Every Situation – Retail Team Honesty
• Discovering that Connecting is All About Others – Retail Team Engagement
• Realizing that Connecting Goes Beyond Words – Retail Team Loyalty
• Understanding that Connecting Always Requires Energy – Retail Team Inspiration
• Discovering Connecting is More Skill than Natural Talent – Retail Team Professionalism
Presenters
Kevin Coleman
Founder, KMC Empowerment, LLC