How to Answer the Most Common Pet Health Questions
Customers often turn to retailers for advice above their pet’s health. This lecture will review some of the most common pet behavior problems and ailments that affect your customers’ pets. We will cover these topics in detail so that you can become a reliable source of information and enhance your ability to meet your customers’ needs. As trusted sources of information, you will know when it is appropriate to refer your customers to a veterinarian, and when you can help your customers as a retailer. This lecture will review which types of products you can recommend and carry in order to help your customers with the most common pet behavior problems and ailments, as well as common ailments that need a referral to the veterinarian.
Dr. Ruth MacPete