EXHIBITOR FAQ

What are the official SUPERZOO 2025 dates?

The full 2025 Tradeshow will take place August 13 – 15, 2025 Education: August 12 – 13, 2025

Where is SUPERZOO located?

Mandalay Bay Convention Center, Halls B-F 3950 Las Vegas Blvd. South Las Vegas, NV 89119

How do I register for staff badges?

The primary contact for your booth may obtain their booth staff registration link by clicking here.

Will I receive my badges before the show?

Badges are not mailed out prior to the event. Barcodes will be emailed to registered attendees before the show. You simply need to print your barcode and bring it to the badge scan stations for expedited entry.

What is the on-site schedule?

Please review our SUPERZOO Schedule at a Glance which includes registration hours, move-in and set-up times, cartload service hours, Marshalling Yard hours and Move-Out Teardown times

Does SUPERZOO offer complimentary Wi-Fi?

Yes, SUPERZOO provides complimentary Wi-Fi. The network name is SUPERZOO and the password is SUPERZOO. For the latest daily schedule and updates, please download the SUPERZOO app.

Does Freeman have an overview of show services?

Yes, feel free to check out their SUPERZOO 2024 Webinar here for more information on accessing additional online resources, shipping and handling, cost savings and planning, and more!

Where can I purchase the Attendee/Exhibitor List?

We do not sell our attendee or exhibitor list. To see who has purchased a booth and will be exhibiting, be sure to visit the Exhibitor List.

What is the dress/attire?

The dress code varies from business attire to casual, based on the business you plan to conduct at the show. Comfortable, covered shoes are recommended.

What is Material Handling?

Drayage is the cost of moving materials from the loading docks to the booth. This is separate from incoming and outgoing freight charges. You may hand carry as many trips as you need, through the Convention Center Walkway door, during move-in and move-out from the parking lot areas. You will find a Hand Carry entrance map in the Freeman Service Kit. Hand carry will not be available from any of the dock areas or work areas that Freeman will be working in. Please be aware that this may require many trips, and because of the parking location, you will have to carry your exhibit materials a long distance between your car and your exhibit booth. Please consider using the Cartload Service to save time and energy.

Can I donate products at the end of the show?

Absolutely! We encourage exhibitors interested in donating products after SUPERZOO, to visit this link for more information on how you can contribute. Your generosity can make a significant impact.

What educational conference programs are available and how do I sign up to attend?

Conference information, including schedules and registration, is posted to the website as it becomes available. All pre-registered attendees will receive email correspondence with conference information.

Is there a Mother’s Room?

Yes, the Mother’s Room is located in the Executive Lounge in Hall D behind the WPA Hub and is designed to provide a comfortable and convenient space for mothers to attend to their needs. Equipped with essential amenities such as outlets for powering electronic devices, a refrigerator for storing milk, a cozy coffee table and chair for relaxation, and even sharpies. Please note, the Mother’s Room is tailored for one person at a time, ensuring privacy and tranquility. For any additional questions, please email info@superzoo.org.

Are children permitted in the exhibit halls?

The Mandalay Bay will enforce their “no children under 18” policy during move in/out. Children are permitted at this show. Any children 15 and under must be registered as a minor and badged and must be with adult supervision at all times. Minors are not allowed in the classrooms at SUPERZOO.

Are pets allowed in the exhibit halls?

Pets are permitted in the exhibit halls for exhibitors as a part of their booth display. Animals used for Grooming purposes will be directed to specific entrances/exits.

Are photos allowed in the exhibit halls?

Photography is allowed in all areas at SUPERZOO. A picture of your product can allow a buyer to contact you after the show if they had not had a chance to ask questions or place an order with you while at the show.

What does the booth cost include?

The booth cost includes ID sign (11” x 17”), 8’ draped backwall and 3’ side curtains (island booths will not have drapes) and listing in the show program if space assigned by deadline. The booth cost does not include the carpet, chairs, tables, wastebasket and anything else required within the booth space.

Does the Convention Center offer assistance for visitors with disabilities?

To reserve ahead of time, call ScooterBug at (702) 736-4399 or (702) 334-0813. This will make certain one is available upon arrival. Wheelchairs and scooters should be picked up at the Bell desk at the Mandalay Bay, across from registration.

How do I report housing poachers and data scammers?

Contact the FTC to report any housing scammers or data poachers, be sure to also mark them as spam/junk.

Who should I contact with other questions?

For general questions about SUPERZOO, please call 1.800.999.7295 or email info@superzoo.org. If you are interested in exhibiting, please contact Sales at 1.800.999.7295 or email confirmation@superzoo.org